Privacy Policy

Privacy Policy

The Agilus Privacy Policy briefly provides the way your information is collected and used by Agilus through agilusdiagnostics.com. By accessing the services provided by agilusdiagnostics.com you affirm to the collection and use of your personal information by agilusdiagnostics.com in the way it has been presented in this Privacy Policy. You are advised to read the policy carefully.

If you have any query or doubt regarding this declaration, you should contact Agilus Customer Care at connect@agilus.in

INFORMATION COLLECTED FROM THE USERS

We accumulate the following "personal information" about you online when you voluntarily provide it to us through our website:

  • Salutation
  • First Name, Last Name
  • Age & Gender
  • Email Address
  • Billing and Collection Address
  • Phone Number
  • Zip / Postal Code

HOW DOES agilusdiagnostics.com USE THE INFORMATION COLLECTED? Usage of your personal information is:

Agilus does collect your personal information for a variety of regulatory and business purposes. These include, but are not limited to:

  • Provide results for the tests requested by you
  • Respond to your request for service or assistance
  • Age & Gender for reporting results accurately
  • Provide, maintain and improve our services
  • Safeguard social history as governed by existing law or policy
  • Ensure adherence to legal and regulatory requirements for prevention and detection of frauds and crimes.
  • Evaluate our services and products and to conduct customer surveys

Usage of email address & mobile number is for:

  • Registration affirmation and password reminder
  • Inform any kind of alteration in the privacy policy or terms and condition
  • Event based communique such as order information, delivery information, etc.
  • Special offers, if any
  • We will not disclose any personal information to any third party, unless (I) it is necessary for providing services to or you have authorized us to do so, (ii) we are legally required to do so, i.e. in compliance of regulatory requirement or in accordance to the court order or other legal / quasi legal process, and / or (iii) it is necessary to do so in order to protect and defend the rights or property of this website. We does not have any responsibility for any personal information which is generally available to the public
  • We may share or aggregate, non-personal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users. We take adequate steps to ensure that our third parties adopt reasonable level of security practices and procedures to ensure security of personal information

Use and Disclose of your Report / information / data:

  • We may disclose your report to the physicians and other authorized health care professionals who need to access your laboratory report to treat you
  • We may use your report with our billing department and may disclose it to insurance companies, hospitals, physicians or to third parties for payment purpose. Our employees are bound by Code of Conduct and Confidentiality Policies which obligate them to protect the confidentiality of personal information.
  • We may use or disclose your report in the course of activities necessary to support our health care operations, such as performing quality checks on our testing, for teaching purposes, or for developing normal reference ranges for tests that we perform
  • We may disclose your reports to other companies or individuals who need your reports in order to provide specific services to us. These other entities, known as "business associates," must comply with the terms of a contract designed to ensure that they will maintain the privacy and security of the reports / data we provide to them or which they create on our behalf
  • We may also share your personal information with Government agencies or other authorized law enforcement agencies (LEAs) mandated under law to obtain such information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences.
  • We may disclose your reports to Health Department or any other Govt. body or regulatory authority as and when required by them for collection, processing health information of the state / country

Usage of anonymous traffic information is to:

  • Prompt us of who you are in order to deliver superior and more personalized service
  • Aid to make a diagnosis of the problems with our server

SECURITY STEPS USED BY US:

Patient Reporting and Test Ordering are under our website https://agilusdiagnostics.com. For detailed Security Steps used by us, please refer to the Privacy page at https://agilusdiagnostics.com

PRIVACY UPDATE:

Agilus reserves the privilege to modify or renew this policy at any time by placing a notice on our site. Any kind of modification shall come into effect immediately upon posting to this site. We reserve the right to revise this privacy statement at any time, so please study it frequently. If we make material changes to this policy, we will notify you through email or by means of a notice on our homepage.